General Services Coordinator

Job Description

The General Services Coordinator is responsible for the day-to-day delivery of general services and facilities support, ensuring a safe, compliant, and well-functioning office environment.

Key Responsibilities (including but not limited to):
Manage all incoming and outgoing mail and courier services, including mail metering and coordination of offshore and international shipments
Ensure the ongoing provision and maintenance of coffee services and office consumables, including copy paper in all print areas
Oversee janitorial and cleaning services, ensuring service quality, regular refrigerator and microwave cleaning, and effective vendor support
Schedule, coordinate, and monitor preventive maintenance programs, reactive repairs, and onsite vendor activities
Act as iOffice system operator, managing, tracking, and closing facilities service requests
Support office relocations, desk moves, and conference room setups, ensuring minimal disruption to business operations
Manage security badge processes, including printing, collection, replacement, and ensuring badges are disabled when required
Coordinate and oversee the installation and removal of holiday décor, working with vendors to meet timelines and safety standards
Perform minor repairs and provide hands-on support for special office and facilities projects as needed
Manage confidential waste and shredding services, including secure collection and disposal
Ensure all health, safety, and compliance elements within the premises are appropriately maintained and meet regulatory and company standards
Ability to lift and move packages, office supplies, and light equipment as required

Desired Qualities/Qualifications

Essential

Minimum of 2 years’ experience in office services, facilities coordination, or administrative support
Experience working with vendors, contractors, and facilities management systems (iOffice)
Proficient in Microsoft packages, specifically Excel

Desirable

Working knowledge of SAP and iOffice facilities management systems
Understanding of DSE workstation assessment requirements and ergonomic best practices
NEBOSH General Certificate or equivalent health and safety qualification
Higher education qualification (HNC/HND) in Business Studies or similar
Previous oil and gas experience

Behavioural Traits
Customer-focused mindset with strong verbal and written communication skills
Confident individual
Strong organisational, prioritisation, and multitasking skills
Displays a high degree of professionalism
Effective time management and ability to prioritise workload
In all communications, displays respect for people, culture, and traditions